In Clustdoc, you can configure conditions in different areas of the platform to adapt the behavior of your process based on the information provided in an application.
Below is the complete list of available conditions, along with practical examples to help you use them effectively.
Understanding the types of conditions
Is empty
Displays the element only if no content has been entered in the targeted field.
Is not empty
Displays the element if the field contains any value.
Is equal to
Displays the element if the field value exactly matches the defined value.
Is not equal to
Displays the element if the field value is different from the one you entered.
Contains text
Displays the element if a specific word or phrase is included in the response.
Example: If “Date of Birth” contains “2001” → the step is displayed.
Doesn't contain text
Displays the element if a specific text is not present at all in the response.
Example: If “Work Email” doesn't contain “@gmail.com” → the step is displayed.
Starts with text
Displays the element if the value starts with the specified characters.
Example: If “ZIP code” starts with “90” → the step is displayed.
Ends with text
Displays the element if the value ends with the specified characters.
Example: If “Work Email” ends with “.com” → the step is displayed.
Is included in the list of words
Displays the element if the value matches one of the listed options.
Example: List = “Paris, New York, London” → if the user enters “London”, the step is displayed.
Contains at least one of provided values (multiple selection)
Applicable to multiple selection fields.
The element is displayed if at least one of the selected values matches those specified.
Example: Choices = “Finance, Insurance, Legal” → if the user selects “Finance”, the step is displayed.
Contains all provided values (multiple selection)
Applicable to multiple selection fields.
The element is displayed only if all specified values are selected.
Example: Required selections = “Financing” + “Legal”
→ If the user selects both, the step is displayed.
Is greater than (number)
Displays the element if the entered value is strictly greater than the defined number.
Is less than (number)
Displays the element if the entered value is strictly less than the defined number.