Option 1. Adding a note to an application
If you want to add notes to the entire application, this is possible.
- From the admin interface, go to your actual client application or record
- Click on the application you need to review
- From the Sidebar menu, click on Notes
- Add your notes
Option 2. Adding a note to a specific onboarding step
Now, let's say that you needed your client or contact to sign a Non-disclosure agreement but now that you received the signed document, you want to capture a few notes on this onboarding step.
With our notes feature, this is very easy to do:
- From the admin interface, go to your actual client application or record
- Click on the application you need to review
- Scroll to the item you need to annotate
- Click on Show Notes then add your notes
💡 Quick tips: You can always tag someone inside your notes using @
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