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You can define rules to show some steps of your onboarding progressively or in specific situations. For instance, you can decide to display a step only if a form has been filled in.
Example: I want to display a document to be signed once the payment is made by the client.
Creating conditional display rules
- Go to one of your Clustdoc processes
- Select the step, document or line item to be shown in a specific situation and click
'Setup' to open the settings window - Go to the 'Conditional Display' tab and create your display rule
- โ You're done!

Types of triggers available
Condition | Example |
Depending on another item of the list | Display Item B when item A status is "In progress" |
Depending on the stage of the application | Display Item A when application stage equals to "In review" |
Depending on a form field value | Display Item A when field "Age" of Form "Identity Form" is greater than 16 |
Creating combined display rules
You can add as many conditions as you want per line item.
Rules & boolean operators
When adding a condition you can change the boolean operator associated: AND / OR.
- If you choose AND, the item will be displayed ONLY IF the condition is satisfied.
- If you choose OR, the item will be displayed IF this condition is satisfied even if the other ones are not.
Spotting a line item with conditional display
When a line item has a conditional logic attached to it, the little conditional display marker is on:
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