When requesting files through your applications, you can define the type and size or format you'd like to receive. These settings can be defined at a high level while building your Process, or for each line item (except for the size which cannot be defined per line item). 

Defining file size and format for a Process

1- Go to the Processes page and pick the one you want to configure; 

2-At the bottom of the Configuration>General you'll find the settings for returned files

4-Add your preferred extensions to the list (or remove the ones you don't accept)

5- Increase/decrease the size of files accepted   

We recommend you and your clients to share max 3.0Mo per file.

The max for a file upload is 50Mo/document uploaded.

Defining file format for a specific line item

1- Click on 'Edit' in front of the line item you need to modify

2- Add/ remove the format of files accepted and confirm