When requesting files through your applications, you can define the type and size or format you'd like to receive. These settings can be defined at a template level or for each line item (except for the size which cannot be defined per line item).
Defining file size and format for a template
1- Go to the Templates page and pick the one you want to configure;
2-At the bottom of the Configuration>General you'll find the settings for returned files
4-Add your preferred extensions to the list (or remove the ones you don't accept)
5- Increase/decrease the size of files accepted
We recommend you and your clients to share max 3.0Mo per file.
The max for a file upload is 50Mo/document uploaded.
Defining file format for a line item
1- Click on 'Edit' in front of the line item you need to modify
2- Add/ remove the format of files accepted and confirm