By default, Clustdoc comes with built-in notifications that are sent to clients in several situations. If you want to customize the content of those notifications or even deactivate some of them, you can do it.

 Creating a client notification

1) Go to your Process

2) Click on 'Notifications' Menu

3) Click on New notification button

Types of notifications 

Invitation: Sent when you create an application within your Clustdoc account.

New message: Sent to your clients when you use the Clustdoc messaging.

Portal registration: Sent to a client who just registered through your Portal.

Reminder:  Sent before the deadline. You'll be able to choose the delay you want to apply.

Stage update: Sent when you change your application stage. 

Delivery notice: Sent when the client submits an application.

New attachment: Sent when a new file is added to the application attachments.

New application step: Sent when you add a new step to your application.

If two or more notifications apply to the same situation, only the first one will be used.