The Messaging feature allows you to declutter your email inbox by centralizing all client conversations on a single secure platform.
But, you can disable this feature if you want to.
Disabling the messaging feature
- From the Sidebar Menu, click on Configuration>General
- Scroll to the bottom of the page
- Untick the Messaging feature option
Replacing the messaging feature with a chat module
In order to do so, you'll need to disable the messaging feature first (as seen above) before adding a script directly into your process. We discuss this in this article.