How to disable the messaging feature

The Messaging feature allows you to declutter your email inbox by centralizing all client conversations on a single secure platform. 

But, you can disable this feature if you want to. 

Disabling the messaging feature

• From the Sidebar Menu, click on Configuration>General
• Scroll to the bottom of the page
• Untick the Messaging feature option

Replacing the messaging feature with a chat module

In order to do so, you'll need to disable the messaging feature first (as seen above) before adding a script directly into your process. We discuss this in this article.