Skip to main content
Clustdoc identity verification basics
Updated yesterday

Digital interactions require a higher level of trust - that's the reason why we've partnered with one of the leading ID verification player on the market to make sure you can complete this step seamlessly during onboarding with Clustdoc.

Our identity verification step within Clustdoc is powered by

veriff.png

.

What is Veriff?

Veriff is a global AI-powered identity verification solution for identity fraud prevention.

Screenshot 2024-07-08 at 15.51.01.png

Getting started with ID verification in Clustdoc

Since we've partnered with Veriff for the ID verification piece of the onboarding process, you'll need the following to move forward:

• An activated Clustdoc account

• A Veriff account with an associated Self-Serve (or Enterprise) Plan

Once you tick the above boxes, you're ready to go!

Connecting your Clustdoc account to Veriff

To activate identity verification, you'll need to create a Veriff account. That's super easy!

  1. Click here to open a Veriff account. You may need to contact the Sales team, but the activation process is quick.

  2. Once you've opened an account. Select a plan and start a free trial (https://station.veriff.com)

  3. Now you've started your trial, please follow the steps below to get started.

1. Create an integration

Go to your account, click on integrations and add a new integration.

By default, you will find a test integration, but we suggest you create a new one.

mceclip0.png
mceclip2.png

2. Copy your connection information

Copy the information below, you'll need to enter them in the next step.

mceclip3.png

3. Enter your connection information in your Clustdoc account

Go to your team's advanced configuration section and scroll down to the Veriff section.

Enter the information you got in the previous step.

mceclip6.png

4. Configure Webhooks

Go back to your Veriff account and click on Settings

Enter the value https://app.clustdoc.com/webhook/veriff in the two fields Webhook events URL and Webhook decisions URL

mceclip7.png

Verifying someone's identity during onboarding (back to Clustdoc)

Now that you've connected your Veriff account with your Clustdoc account, you're ready to add ID verification requests to your onboarding workflows.

Testing out the ID verification as an end user

If you want to see the Verification module in action before actually setting it up, please have a look at this article.

Did this answer your question?