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All CollectionsOnboarding Steps: Forms, eSignatures...Document Collection
How to make a file request through your onboarding checklist
How to make a file request through your onboarding checklist
Updated over a month ago

Now that you better understand how the document collection and file request work with Clustdoc, you can now move on to building your needs list as part of your client onboarding workflow. Let's discover how.

  1. Head over to your processes page and click on the process you want

  2. From the checklist, click on the 'Add new steps' blue button

    Capture_d_e_cran_2020-10-26_a__08.48.23.png
  3. Select the Files to be uploaded module (file request module)

  4. List your files and confirm

  5. Optional: Drag and drop your file upload steps where you want in your checklist

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Type

Description

Name

Name of the file or description of what needs to be done

Format

Type of files accepted (Eg. png)

Instructions

Section where you can add more explanation for your end-users

Tooltip

Quick text visible by end-users when they mouse over the requested file

Button text

Call-to-action button text

Approval

This defines which status you want to show once the file is uploaded (Pending review or approved)

Required

Whether this file upload is mandatory or optional

Visible by end-user

This allows you to either show or hide the file upload step (if hidden, this means that only team members will be able to upload it)

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