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How to get contacted by end clients
Updated over a month ago

The contact section allows your clients to communicate with you about their applications.

You can manage this section in your process configuration.

Setup the section

From the Sidebar Menu, click on Configuration>General > Scroll to the "Setup the contact section"

2 options are available:

  • secure messaging: customers send messages directly and you receive them directly in your Clustdoc backoffice.

  • other: you can specify how your customers can contact you (telephone, support page, etc.).

In some situations, you may simply wish to disablethe Contact section of the portal. To do so, simply untick the appropriate box.

Want to add a chat module ?

In order to do so, add a script directly into your process. We discuss this in this article.

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