How to track an application activity

The audit trail allows you as a team member to track and keep an eye on every step of the application process. 

Our audit trail gives you the opportunity to: 

1. Get in chronological order, the whole process of collecting documents, from end to end
2. Make sure the client file is processed correctly and get a clear idea of who did what, and when

Clustdoc affixes an audit trail page to the application itself.

The non-editable audit trail ensures that every action on your document request is thoroughly tracked and time-stamped, to provide defensible proof of access and review.

Accessing the application history (or Audit trail)

1. Click on the relevant application, then from the ' More Options>General ' tab
2. download the audit trail by clicking ' View activity History '.