When requesting files through your applications, you can define the type, size, format and the maximum number you'd like to receive. These settings can be defined at a high level while building your Process, or for each line item (except for the size which cannot be defined per line item).
Defining file sizes and formats
- Go to the Resources> Processes section page and pick the one you want to configure;
- At the bottom of the Configuration>General you'll find the settings for returned files
- Add your preferred extensions to the list (or remove the ones you don't accept)
- Increase/decrease the size of files accepted
💡 The max for a submitted file is 50Mo/file uploaded. However, we recommend that you and your clients shared files with a max size of 3.0Mo per file.
Specifying a specific format for a single line item
- Click on 'Edit' in front of the line item you need to modify
- Add/ remove the format of files accepted and confirm
Specifying a maximum number of files for a single line item
In certain situations, it may be useful to limit the maximum number of files that the client can upload.
And to do this:
- Click on ‘Edit’ in front of the line item you need to modify
- Choose the maximum number of files your client will have to upload (from 1 to 30 or without any limit)
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